Commercial Vehicle Licensing Board （CVLB) must be fair in issuing taxi licenses
DAP National Deputy Chairman and MP for Kepong Dr Tan Seng Giaw stresses that CVLB must have fair and reasonable criteria in issuing taxi licenses,using good methods to treat those who earn their living by driving taxis. At the same time, it must be just in enforcing the law.
Conversely, Taxi Associations and their members must adhere to the regulations including Clients' Charter, to give good service to passengers.
On 26.6.2010, Dr Tan attended the dinner of Kepong Taxi Drivers' Associations.
The taxi occupation has a contribution to society. Hence, government departments such as CVLB, Transport Department and Domestic Trade, Cooperatives and Consumerism Ministry must treat Taxi Associations and their members fairly.
For instance, CVLB must be accountable in giving out taxi licenses, avoiding irregularities including cronyism. Singapore has two big taxi companies, taking care of their taxi drivers reasonably. Why does Malaysia need such a long time to implement fair and just policy and measures in the provision of taxi service.
The authority concerned has said that 30% taxi licenses will be awarded to women. Recently, how does the authority manage the new licences? The number is said to be 9,000.
The Tourism Board sponsors courses for taxi drivers. CVLB and Transport Department have regulations such as taxis must use: meter, not take excess fee, not refuse to take passengers, wear white shirt, dark trousers and dark shoes as well as be polite.
Clients'Charter includes treating passengers well and effective service.
I believe that most taxi drivers follow regulations and only a few flout the law. Taxi Associations must play their parts.
Once the image of taxis is raised, passengers have a good impression. This is good for the country.
Dr Tan Seng Giaw