Public service:ensure security and efficiency?

Public Service Department Director-General Tan Sri Mohamad Zabidi Zainal days,"We have prosedur es which can be improved. We will review the work processes. Those which need to be improved, we will improve. "
     He wants to improve the Standard Operating Prosedures (SOPs) to ensure that civil servants at their level best is the right thing to do.
     There should not be leaks of examinations papers. We hope that there will be security and efficiency in all government departments.